Privacy Policy
At Global Changes (“we”, “us”, or “our”), accessible at global-changes.com, we are committed to respecting your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and secure your information, and explains your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Our practices are founded on transparency, user choice, and a privacy-first approach.
1. Commitment to Privacy and Data Protection
We value your trust and are committed to processing your personal data lawfully, fairly, and transparently. At global-changes.com, we limit the collection and use of your information to what is necessary to deliver our services effectively and responsibly. Safeguarding your privacy is a central principle in all aspects of our operations.
2. Scope of This Policy & Role of Data Controller
This Privacy Policy applies to information collected through global-changes.com, including information you provide when visiting our website, contacting our support team, or interacting with our services. Global Changes is the “Data Controller” within the meaning of the GDPR for all personal data collected and processed via our platform. If you have questions regarding how your data is handled, please contact us at [email protected].
3. Categories of Personal Data We Process
We may collect, use, store, and transfer the following categories of personal information:
a) Usage Data:
Includes data such as IP address, browser type and version, browsing behavior, pages visited, referral sources, and session timestamps. This data helps us understand traffic patterns and optimize user experience on global-changes.com.
b) Account Data:
Includes identifying information such as your full name, username, address, email address, and phone number when you create an account or communicate directly with us.
c) Profile Data:
Includes user preferences, purchase history, behavior on our site, interests, and any habits or customization you make using our services.
d) Communication Data:
Includes your communication with us, such as support inquiries, email correspondence, and contact history.
e) Technical Data:
Includes device type, operating system, screen resolution, language settings, browser plug-ins, and other system diagnostics necessary for platform performance and diagnostics.
f) Transaction Data:
Includes payment details (processed via third-party secure payment providers), delivery information, billing data, and service usage details related to purchases made through global-changes.com.
g) Preference Data:
Includes your marketing and communication preferences, consent status, and interests related to our content and services.
4. Legal Bases for Processing Your Data
We rely on several legal grounds to process your personal data:
– Consent: We may process data when you have given express permission (e.g., subscribing to newsletters or accepting cookies).
– Contractual Obligation: When data is necessary to fulfill our agreement with you (e.g., order fulfillment).
– Legal Obligation: When required to comply with legal and regulatory requirements.
– Legitimate Interests: To analyze user behavior, improve services, prevent fraud, and protect legal rights where such interests are not overridden by your rights and freedoms.
5. Your Data Protection Rights
In accordance with applicable laws (including GDPR and CCPA), you have the following rights regarding your personal data:
– Right of Access – Request access to your personal data and receive a copy.
– Right of Rectification – Correct inaccurate or incomplete data we hold about you.
– Right to Erasure – Request deletion of your personal data when legally permissible.
– Right to Restrict Processing – Ask us to temporarily restrict the processing of your personal data.
– Right to Data Portability – Receive your personal data in a structured, commonly used machine-readable format for transfer to another provider.
– Right to Object – Object to processing based on legitimate interests or direct marketing.
You may exercise your rights by contacting us at [email protected]. We may need to verify your identity before fulfilling certain requests.
6. Security Measures
Security of your personal data is a priority. We employ appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, and destruction. These include:
– End-to-end encryption during transmission
– Controlled access to systems and data with authentication mechanisms
– Regular data backups and system audits
– Employee training in data protection and cybersecurity
– Use of secure third-party vendors and processors under strict data agreements
7. International Data Transfers
We may transfer your information to countries outside of your country of residence, including jurisdictions that may not provide the same level of data protection. Where such transfers occur, we will rely on:
– Standard Contractual Clauses approved by the European Commission (for EEA data subjects)
– Adequacy decisions from the European Commission or UK authorities
– Other lawful transfer mechanisms compliant with applicable data protection laws
We ensure that all data transfers meet the requirements of GDPR and other applicable privacy laws.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including to comply with legal, tax, accounting, and regulatory requirements. Retention periods vary depending on data type:
– Usage & Technical Data: Up to 24 months
– Account & Profile Data: While active + up to 5 years after account closure
– Communication & Preference Data: Up to 3 years
– Transaction Data: Retained for legal and tax purposes, generally up to 7 years
When data is no longer required, it is securely deleted or anonymized.
9. Cookie Policy
Our website uses cookies and similar tracking technologies to ensure proper functionality and enhance user experience. These include:
– Essential Cookies: Necessary for website security and core functionality.
– Functional Cookies: Remember preferences and enhance personalization.
– Analytics Cookies: Collect anonymized usage statistics to improve services.
– Performance Cookies: Monitor site speed and responsiveness.
Third-party tools (e.g., Google Analytics) may also deploy cookies to collect aggregated analytical data.
10. Cookie Management & Compliance
Upon your first visit to global-changes.com, you are presented with a cookie consent banner enabling you to accept or manage cookies in accordance with GDPR and CCPA. You may adjust your preferences at any time by accessing the cookie settings in your browser or via our on-site tools. Cookies may also be deleted manually via browser settings.
We honor user signals such as Global Privacy Control (GPC) and “Do Not Track,” where applicable by law.
11. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children. If you are a parent or legal guardian and believe your child has provided us with information, please contact us immediately at [email protected]. We will take steps to delete the data promptly.
12. Policy Updates
We continually assess our privacy practices and may update this Privacy Policy to reflect changes in regulation, industry standards, or our services. If substantive modifications are made, we will notify users via the website or email, where applicable.
Continued use of global-changes.com following any such changes indicates your acceptance of the updated policy terms.
13. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your data protection rights, please contact us at:
Email: [email protected]
We are committed to complying with all applicable data protection laws and addressing your privacy concerns promptly and transparently.